Returns & Exchanges
At Tapper’s Jewelry, we want you to be completely satisfied with your luxury purchase. If for any reason you are not happy with your selection, we offer a 30-day return policy for a full refund or exchange on eligible items in their original, unworn condition.
Initiate Your Request
Contact our concierge team or visit our online returns portal with your order number and email address to start the process.
Secure Packaging
Place your jewelry in its original designer packaging and include all certificates, appraisals, and warranty cards to ensure a valid return.
Insured Shipping
Affix the provided prepaid, fully-insured shipping label to your package and drop it off at an authorized carrier location.
Inspection and Refund
Once our master jewelers verify the item's condition and authenticity, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing